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  • Webinar: Metrics and Tools to Track Denial Management

Webinar: Metrics and Tools to Track Denial Management

  • 10/18/2022
  • 12:00 PM - 1:00 PM
  • Webinar

Metrics and Tools to Track Denial Management


Managing denials is an important task to prioritize, but it can be challenging to effectively manage denials on top of handling various day-to-day tasks in your practice. According to industry sources, each denied claim costs about $25 to rework and 65% of denied claims are never resubmitted. Understanding the metrics and tools to better manage your denials is key to staying on top of denials and keeping clean claims top of mind. Join Todd Riendeau, Sr. Solutions Manager, and Kathleen Moritz, Expert Solutions Specialist as they present a comprehensive overview of denial management and will review high-performing tools to help your team efficiently work through claims.

Kathleen Moritz, Expert Solutions Specialist, Allscripts - With over 35 years in the healthcare space, Kathleen’s expertise in revenue cycle management comes from her 17 years of experience as a Practice Administrator, spanning multiple specialties with complete oversight of all clinical and administrative operations. Kathleen also has extensive experience in the Health IT space, with expertise in operational improvement along with EHR implementation and optimization. Kathleen is also an experienced sales team leader, with a strategic focus on client relationships and solution selling to meet the ever changing climate of the healthcare landscape.

Todd Riendeau, Sr. Solutions Manager, Allscripts Practice Management, serves as a liaison between our Allscripts development teams and valued customer base, helping clients overcome day-to-day financial workflow challenges through the use of automation and intuitive revenue cycle features that are found within our Practice Management product. Prior to his role in Solutions, Todd was a former client, serving many roles which include front desk intake as well as back-office processing. With a combined 29 years in healthcare, Todd is a dedicated client advocate committed to improving healthcare and connecting our clients to solutions that empower them to deliver results.

MO MGMA webinars are approved for 1.0 CE credit hour of LIVE learning from MGMA state for those attending the live session. This webinar has been approved for 1.0 credit hour by the AAPC.

Webinars are a member benefit. To register, login and proceed to Webinar Registration under the Members tab.

MO MGMA offers FREE Webinar Series as a benefit of membership. Our webinars focus on the domains of the ACMPE Body of Knowledge. These webinars are free to ALL members. To register as a non-member for a fee, please contact Rebekah Francis or Join MO MGMA. Recordings of webinars are available online under the Members tab on our website.


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