During this panel discussion we will tackle the current issues practice leaders are facing and what we can do to help combat the staffing shortages to keep our practices efficient and effective.
Meet Our Panelists:
Suzanne Vert, Administrator, Mattax Neu Prater Eye Center
Samuel Atkinson, Practice Manager III, Mercy
Rob Landstad, Sr. Consultant - Partner, Goldfish Medical Staffing
Moderator: Travis Messer, Clinic Manager, Lake Regional Health System
Metrics and Tools to Track Denial Management
ABOUT THE WEBINAR:
Managing denials is an important task to prioritize, but it can be challenging to effectively manage denials on top of handling various day-to-day tasks in your practice. According to industry sources, each denied claim costs about $25 to rework and 65% of denied claims are never resubmitted. Understanding the metrics and tools to better manage your denials is key to staying on top of denials and keeping clean claims top of mind. Join Todd Riendeau, Sr. Solutions Manager, and Kathleen Moritz, Expert Solutions Specialist as they present a comprehensive overview of denial management and will review high-performing tools to help your team efficiently work through claims.
ABOUT OUR PRESENTERS:Kathleen Moritz, Expert Solutions Specialist, Allscripts - With over 35 years in the healthcare space, Kathleen’s expertise in revenue cycle management comes from her 17 years of experience as a Practice Administrator, spanning multiple specialties with complete oversight of all clinical and administrative operations. Kathleen also has extensive experience in the Health IT space, with expertise in operational improvement along with EHR implementation and optimization. Kathleen is also an experienced sales team leader, with a strategic focus on client relationships and solution selling to meet the ever changing climate of the healthcare landscape.
Todd Riendeau, Sr. Solutions Manager, Allscripts Practice Management, serves as a liaison between our Allscripts development teams and valued customer base, helping clients overcome day-to-day financial workflow challenges through the use of automation and intuitive revenue cycle features that are found within our Practice Management product. Prior to his role in Solutions, Todd was a former client, serving many roles which include front desk intake as well as back-office processing. With a combined 29 years in healthcare, Todd is a dedicated client advocate committed to improving healthcare and connecting our clients to solutions that empower them to deliver results.
MO MGMA webinars are approved for 1.0 CE credit hour of LIVE learning from MGMA state for those attending the live session. This webinar has been approved for 1.0 credit hour by the AAPC.
Webinars are a member benefit. To register, login and proceed to Webinar Registration under the Members tab.
MO MGMA offers FREE Webinar Series as a benefit of membership. Our webinars focus on the domains of the ACMPE Body of Knowledge. These webinars are free to ALL members. To register as a non-member for a fee, please contact Rebekah Francis or Join MO MGMA. Recordings of webinars are available online under the Members tab on our website.
Stefanie Hohensee, MHA, FACMPE, Practice Manager IV, Mercy Clinic Vascular Specialists - Whiteside
Stefanie Hohensee has over 20 years’ experience as a medical practice executive who has experience serving as a leader for a privately owned medical facility, a community hospital as well as one of the largest integrated U.S health systems. Stefanie currently works for Mercy Hospital in Springfield, Missouri as a leader for the Heart Hospital on the Heart, Lung and Vascular team. Stefanie graduated from Evangel University with a Bachelor’s in Business Administration as holds a Master’s in Healthcare Administration from Webster University. Stefanie is also highly involved in MGMA while serving as a board member for the state of Missouri MGMA. She also holds her FACMPE (Fellow in the American College of Medical Practice Executives). Stefanie also volunteers as an advisory board member for the Missouri State University for the MHA program.
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Joni Adamson, CPRP, Director of Recruitment and Workforce Development
Missouri Health Professional Placement Services (MHRRS)
Recruiting and retaining healthcare professionals is one of biggest challenges facing the health care industry in today’s climate. It’s vital to use a strategic approach that emphasizes recruiting the right employees who will stay for an extended period of time. We’ll talk about a few proven strategies that are working in today’s market and also talk about how you can discover and market your own Unique Selling Points.
About our Speaker
As the Director of Recruitment and Workforce Development for the Missouri Primary Care Association, Joni Adamson partners with an array of local, state, and national organizations, academic institutions, and healthcare professionals to improve access throughout Missouri. She focuses mostly on the areas of healthcare workforce development, trends and analysis, recruitment, and retention. She holds a Master of Business Administration degree from William Woods University and a bachelor’s degree in Business Management and Administration from Columbia College. She previously served on the National Advisory Council for the National Health Service Corps; and currently serves on the MO Healthcare Data System Advisory Board; Board of Directors for the Rural, Recruitment and Retention Network (3RNET), currently serving as the Treasurer; Program Advisory Committee for Concorde Career College; and the Missouri Medicare Rural Hospital Flexibility (Flex) Program Advisory Committee. Additional professional memberships include: Association of Clinicians for the Underserved, Association for Advancing Physician and Provider Recruitment, and their regional affiliate the Missouri, Iowa, Nebraska and Kansas Physician Recruitment and Retention Network; Society for Human Resource Management; and the Missouri Society of Association Executives. Joni is a Certified Physician/Provider Recruitment Professional.
To develop and equip our members to create dynamic, successful medical group practices.
To be the recognized leader in defining and supporting the profession of medical practice management in Missouri.
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