Friday Focus Comments

May 13, 2022 - Excluding urgent care/express care, does your practice offer evening or weekend hours to increase access for your patients and community?

April 29, 2022 - Do you require APRN or PA's to sign a non-compete?

April 22, 2022 - On a scale of 1 to 5 (1 easy, 5 hard), how difficult is it for you to find new employees right now?

April 15, 2022 - When was the last time you made a create change in your office that improved the patients level of engagement and satisfaction?

April 8, 2022 - Which people-problems cause the biggest drain for you?

April 1, 2022 - What topic is your biggest concern right now?

March 25, 2022 - Do you require new employees to be fully vaccinated (COVID) as a condition of employment?

March 18, 2022 - Do you require staff who choose not to come in due to inclement weather, to use PTO/vacation or unpaid if office is open?

March 11, 2022 - Does your practice pay a monthly set amount to eligible employees who opt out of enrolling in their employer sponsored health plan?

March 4, 2022 - Did your organization hit its revenue goals for 2021?

February 25, 2022 - Which of the following applies to your medical office (not hospital or ambulatory facilities)?

February 18, 2022 - Do you allow billing staff to work remotely on a permanent basis?

February 11, 2022 - Has your telehealth changed due to the end of the Missouri Public Health Emergency?

February 4, 2022 - What was the top cause for staff turnover in your practice in 2021?

January 28, 2022 - Are you seeing a shift in compensation packages due to the recent change in RVU weighting?

January 21, 2022 - How have your staffing needs been in the last 3 months due to COVID?

January 14, 2022 - Are you seeing a rise in the acuity level of your patients due to them waiting to seek care during the pandemic?

January 7, 2022 - How did your practice budget cost of living increases for 2022?

December 17, 2021 - Is your practice prepared to meet the new requirement No Surprises Act (Good Faith Estimates) that begins January 1, 2022?

December 10, 2021 - Do you prefer weekly Friday Focus questions or should we move to a MO MGMA member community ListServ?

December 3, 2021- With most counties in MO discontinuing their mask mandates, are private practices in the state requiring masks for staff and patients?

November 19, 2021 - Does your practice include step siblings, step parents and step grandparents in the Bereavement Policy?

November 12, 2021 - Does your practice plan on adding any additional providers during the next 12 months?

November 5, 2021 - Is your practice open the day after Thanksgiving?

October 29, 2021 - Have you made operational changes at your organization this year due to staffing shortages?

October 22, 2021- Has your practice had to adjust the pay scale for entry level employees as a result of the COVID outbreak and lack of candidates applying for jobs? If yes, what is the new minimum for entry level employees?

October 15, 2021 - Have you implemented something recently to increase staff/provider morale and/or decrease fatigue among your staff during these difficult times?

October 8, 2021 - What are the best avenues you have found for hiring staff for your practice?

October 1, 2021- Has your practice implemented a COVID-19 vaccine mandate for your employees? If yes, has your practice offered religious and medical exemptions for the mandated vaccination?

September 24, 2021 - Are you facing "burnout" as a leader of your organization during this COVID pandemic?

September 17, 2021- Have you completed your Provider Relief Fund reporting requirement due 09/30?

September 10, 2021 - Do you have a staff member dedicated to patient procedure questions?

August 27, 2021 - With regard to annual merit increases, how does your practice assign annual increases?

August 20, 2021 - Do you utilize mid-levels for hospital rounding?

August 13, 2021 - Does your practice have a formal clinical documentation plan to ensure appropriate documentation and billing of services?

August 6, 2021 - What is your org policy on employee COVID-19 vaccinations?

July 30, 2021 - In your Absenteeism & Tardiness Policy, how many occurrences does the policy define as excessive?

July 23, 2021 - Has your practice seen a delay in patient care due to not being able to obtain timely prior authorizations from the insurance company?

July 16, 2021 - How do you assist patients requiring foreign language interpretation?

July 9, 2021 - Does your practice offer self check-in or pre-check technology for patients?

June 25, 2021 - How are appointments scheduled in your practice?

June 18, 2021 - When it comes to incoming phone calls do you?

June 11, 2021 - Does your organization clearly outline physician behavior expectations and hold them accountable if these expectations are not met?

June 4, 2021 - How does your practice provide administrative time for NPs/PAs to complete charts and other office related duties?

May 21, 2021 - Do you have your front office staff verify insurance coverage before an office visit?

May 14, 2021 - How you suspended or terminated an employee for HIPAA related violations in the last 6 months?

April 30, 2021 - What is the biggest physician issue your practice faces?

April 23, 2021 - Does your practice have a set of Behavior Standards that employees are required to sign and commit to?

April 16, 2021 - In your social media policy, does your practice have an assigned spokesperson that posts and responds to social media on behalf of the practice?

April 9, 2021 - Does your organization have a direct link to report phishing emails?

April 2, 2021 - Does your practice do their own provider credentialing or do you use an outside company?

March 26, 2021 - How does your practice factor physician compensation?

March 19, 2021 - Does your practice have a progressive HIPAA violation policy that has levels of actions based on the violation?

Marcy 12, 2021 - Have you done a Security Risk Analysis in the past 12 months?

March 5, 2021 - Does your practice conduct yearly formal employee evaluations?

February 19, 2021- Have you changed Medical Malpractice companies in the last 5 years?

February 5, 2021 - Has your practice received COVID vaccine and begun vaccinating staff and patients?

January 29, 2021 - Has your organization restricted travel related to education?

January 22, 2021 - Does your practice participate in any pay-for-performance programs?

January 15, 2021- How often are your vendor relationships evaluated?

January 8, 2021 - Does your practice participate in the collection of data for the annual MGMA Compensation & Production Survey?


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