Friday Focus Comments

August 7, 2020 - Is your practice experiencing challenges with primary care referrals to specialists?

July 31, 2020 - Does your practice do background checks as part of the pre-employment process?

July 24, 2020 - Have you disciplined or terminated an employee for a social media violation in the last 6 months?

July 17, 2020 -Does your organization have a plan to replace earned time off (ETO) used by employees during low census time?

July 10, 2020 - Compared to this time last year, patient volume is?

June 26, 2020 - Has your practice implemented travel restrictions for staff as a defense against COVID-19?

June 19, 2020 - Does your practice have a website?

June 12, 2020 - Do you have staff that began working remotely in response to the pandemic that will remain working remotely indefinitely?

June 5, 2020 - Do you anticipate permanent changes to be made to your clinic operations as a result of the COVID-19 pandemic?

May 29, 2020 - Have the costs of PPE and sanitation products for your practice increased since the start of the pandemic?

May 15, 2020 -At your practice, can patients bring guests with them to their appointment?

May 8, 2020 -Is your clinic ordering the COVID-19 antibody testing?

May 1, 2020 - How will your practice communicate to patients your re-opening plans?

April 24, 2020 - Does your practice require patients to check in online before they can enter the office so you can screen them for COVID-19 symptoms?

April 17, 2020 - Has your practice been forced to reduce expenses by decreasing staffing? If so, please mark which apply.

April 10, 2020 - What options are you implementing to help staff members during this time (COVID-19)?

April 3, 2020 - Is your practice able to procure a sufficient supply of PPE?

March 27, 2020 - Is your practice offering testing for COVID-19?

March 24, 2020 SPECIAL EDITION -How is your practice handling clinics (during COVID-19)?

March 20, 2020 - Has your practice activated your COVID-19 action plan?

March 13, 2020 - Does your practice have a policy on termination of patients?

March 6, 2020 - If a patient is in bad debt status what do you do?

February 28, 2020 - Is your practice active on social media?

February 21, 2020 - Does your practice provide patients with sample medications?

February 14, 2020 - If a patient presents without their co-pay do you?

February 7, 2020 - Do you plan on hiring an additional physician or mid-level in the coming year?

January 31, 2020 - Do you reschedule a patient if they present without their insurance card?

January 24, 2020 - Does your practice use centralized scheduling?

January 17, 2020 - Do your providers receive compensation that is tied to their patient satisfaction?

January 10, 2020 -Does your practice or clinic participate in community projects/events?

December 13, 2019 - What is the turnover rate of your practice?

December 6, 2019 - How is your EHR data backed up?

November 22, 2019 - Do you offer a credit type program for patients?

November 15, 2019 - Would you consider your provider accountability related to patient satisfaction: 1) Strong; 2) Neutral; 3) Weak;

November 8, 2019 - Do your physicians make their own call schedule?

November 1, 2019 - In 2019, have payer prior authorization requirements increased?